Reporting a suspected counterfeit? Call DRAP toll-free on 0800-03727 (Mon–Fri 08:00–16:00) or file at dra.gov.pk/complaints. Keep the pack and receipt.
Contact & Corrections
Questions, feedback, or a correction to our data? Use the form below. For suspected counterfeit medicines, contact DRAP directly — we are an information service, not a regulator.
Frequently asked questions
Can DrugTrace.pk investigate a fake medicine?
No, only DRAP and provincial inspectors can. Report it to DRAP or call the DRAP helpline.
How quickly do you reply?
We aim to reply to corrections within a few working days. For urgent safety issues contact DRAP directly; see DRAP helpline 0800-03727.
Can I suggest a guide?
Yes. Tell us the topic; browse existing medicine guides and the FAQ first.
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