Verification checks
- Batch numbers, medicine names, expiry dates and scanned codes you submit are processed to answer your query and are not stored. Our operational log records only the kind of check, which data provider answered it, the outcome category, and the time — never the identifier you submitted.
- Verification results are shown only to you. There is no public history of checks.
Camera scanning and photos
- The camera is activated only after you press the scan button, and you can deny the browser permission at any time.
- Barcode and QR decoding happens entirely in your browser. Camera frames and uploaded photos are never sent to our servers.
- Codes containing web addresses are never opened or followed by DrugTrace.pk.
Contact form
Messages you send through the contact form (name, email, message) are stored so we can respond and track corrections. They are not shared with third parties and are deleted when no longer needed.
Cookies and analytics
The public site sets no tracking cookies and runs no third-party analytics. The only cookie used is a session cookie for administrators of the service.
Server logs
Standard web-server logs (IP address, requested path, time) may be kept briefly for security and abuse prevention — for example rate limiting — and are not used to profile users.
Your choices
You can use every verification feature without creating an account or providing any personal information. For questions about this policy, use the contact page.
